IMPORTANT Technology Updates

Dear PS 101 Families,

All students MUST bring in their devices (laptops/iPads) that were given by PS101 on the first day of school when they come to class. Students will be keeping these devices to use through the school year, however we need to update them, assess them and account for them.

Additional Updates:

Password Resets

One of the most important tasks to do in the first days of a new school year is resetting expired passwords. Students can reset their own passwords online through the student Password and Profile Management tool.


TeachHub is the one-stop shop for students to connect to DOE digital curriculum resources, and productivity and collaboration tools. From one dashboard, you can access Google Workspace, Google Classroom, Microsoft Teams, and much more. New academic and social-emotional learning (SEL) assessment tools will be added to TeachHub shortly, so stay tuned. 

New York City Schools Account Updates

Beginning September 3, families can reset their child’s DOE account password, attend a class in Parent University, upload emergency contact information, consent for COVID testing, and more, all through the NYC Schools Account (NYCSA) portal.


Free and low-cost Internet Options

More information can be found here:

Free Options

Here are NYC resources for various free wifi options throughout the City, along with the CV19 specific offers being extended by the carriers to families.

Altice (aka Optimum) offers a plan beginning $14.99/month plan called Altice Advantage 

  • Eligible for or participates in the National School Lunch Program (NSLP); or a New York City resident and attends a New York City public school; or eligible for or receives Supplemental Security Income (SSI) and 65 years of age or older; or a veteran and receive state or federal public assistance. 

Charter (aka Spectrum) offers a plan beginning at $14.99/month called Spectrum Internet Assist  

  • One or more members of your household must be a recipient of one of the following assistance programs: 
  • National School Lunch Program (NSLP) 
  • Community Eligibility Provision (CEP) of the NSLP 
  • Supplemental Security Income (for applicants age 65+ only) 

Verizon offers the Lifeline program, its Fios broadband internetservice beginning at $19.99 per month for 200 Mpbs, plus taxes and equipment charges. This offer includes a year of free Disney+ and no router or rental fees for two months. 

  • Here Are The Ways You Can Qualify For Lifeline: 
  • Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps 
  • Medicaid 
  • Supplemental Security Income (SSI) 
  • Federal Public Housing Assistance (FPHA) 
  • Veterans Pension and Survivors Benefit 
  • Tribal Programs (and live on federally-recognized Tribal lands)

Digital Footprints and Appropriate Language

Dear PS 101 Families,

Please be mindful that PS101k accounts are for education only. These accounts are fully monitored by our staff. Please speak with your child about the importance of understanding that whatever is posted on-line, is trackable.
Sometimes kids get silly and send inappropriate messages to others, access other people’s accounts  or use the account to try and go shopping. All student work, posts, chats, history are monitored at all times. IP addresses and digital footprints can trace back to who is logging in, what is posted and with what devices. Please monitor your child when online. In the event we see a student is misusing their account, we will contact the parent regarding next steps.

To assist with educating our digital citizens:

Students in Grades K-5 should watch the video below, then take this quiz

Technology Support at Home

Greetings 101 families:

The NYCDOE is launching a family-facing Remote Learning Technical Support ticket system. Families (or someone on their behalf) can submit requests for technical support for a broad range of issues, including application support, lost, stolen, or broken devices, and delivery status, through the Technical Support for Families page. Note that when families select a topic and issue in the ticket submission form, the form will automatically list common resolutions to technical support problems; if the suggested resolutions do not resolve the family’s issue, they can continue to submit a tech support ticket by completing the form.

This family-facing system, and the DOE staff remote learning support ticket system, is intended to replace emails to the inbox. Schools should share this new resource with families.

Direct Link:


Technology Needs

Good morning 101 Families-

As we transition to a Digital Instruction Model- we need to ensure all students have access in some way to technology and the internet that can be used during the day for learning. If you have a device ( a Laptop, Desktop computer, iPad, other type of table, Smartphone (ex iPhone or android)), you do not need to take any further steps.

If you do not have a device, please fill out this form: survey